Legal Disclaimer
Product Fulfillment & Shipping
Athlexa operates as a direct-to-consumer brand that partners with third-party logistics providers (3PL) to fulfill and ship orders. While we do not physically warehouse or ship products ourselves, we maintain full responsibility for your customer experience from purchase to delivery.
What This Means for You:
- Order Processing: When you place an order with Athlexa, your purchase information is transmitted to our trusted 3PL fulfillment partner who stores inventory and handles shipping logistics.
- Product Quality: All products sold through Athlexa meet our quality standards and specifications. We work exclusively with verified suppliers and conduct quality checks.
- Shipping & Handling: Your order will be packed and shipped directly from our 3PL partner's facility to your delivery address. All orders are processed within 24 hours and typically arrive within 10-12 business days.
Our Responsibility to You
Despite using third-party fulfillment services, Athlexa assumes full responsibility for:
✓ Refunds & Returns: All refund requests, product returns, and exchanges are handled directly by Athlexa. Contact support@tryathlexa.com for any refund-related issues.
✓ Chargebacks: We take full responsibility for resolving any payment disputes or chargeback claims related to your purchase.
✓ Delayed Deliveries: If your order experiences shipping delays or delivery issues, Athlexa is responsible for resolution, including replacements or refunds where applicable.
✓ Product Defects: Any manufacturing defects, damaged items, or quality issues will be addressed directly by Athlexa under our 60-day money-back guarantee and 1-year warranty.
✓ Customer Support: All customer service inquiries, complaints, or concerns should be directed to support@tryathlexa.com. We respond within 24 hours.
Medical Disclaimer
The information and products provided by Athlexa are for general informational and educational purposes only and are not intended as medical advice.
- Not a Substitute for Medical Care: The exercises, programs, and recommendations provided are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult your physician or healthcare provider before beginning any exercise program, especially postpartum.
- Postpartum Clearance: It is recommended that you receive clearance from your doctor before starting any postpartum exercise routine, typically 6-8 weeks after vaginal delivery and 8-12 weeks after C-section.
- Individual Results Vary: Testimonials and results shown represent individual experiences and are not guaranteed. Your results may vary based on your unique circumstances, effort, consistency, and overall health.
- Pre-Existing Conditions: If you have diastasis recti, pelvic floor dysfunction, pelvic organ prolapse, or any other medical condition, consult with a pelvic floor physical therapist or your healthcare provider before using this product.
- Stop If Pain Occurs: If you experience pain, discomfort, dizziness, or any unusual symptoms during exercise, stop immediately and consult your healthcare provider.
Athlexa and its founder are not liable for any injuries, health complications, or adverse effects resulting from use or misuse of the product or following the exercise programs.
Results & Testimonials Disclaimer
All testimonials, reviews, and before/after results featured on our website and marketing materials represent real customer experiences. However:
- Results are not typical and will vary from person to person
- Success depends on individual effort, consistency, body type, genetics, and overall health
- No specific results are guaranteed or implied
- Testimonials are not intended to represent that everyone will achieve the same results
We do not make any claims that our products will cure, treat, or prevent any medical condition.
Affiliate & Advertising Disclosure
Athlexa may participate in affiliate marketing programs and earn commissions from purchases made through certain links. However, this does not affect the price you pay or our product recommendations, which are based solely on quality and customer benefit.
Intellectual Property
All content on the Athlexa website, including text, images, logos, videos, and workout programs, is the property of Athlexa and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of our content is prohibited.
Limitation of Liability
To the fullest extent permitted by law:
- Athlexa is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products
- Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product
- We are not responsible for user error, misuse of the product, or failure to follow instructions
However, this does not affect your statutory rights as a consumer, including our 60-day money-back guarantee.
Privacy & Data Protection
Your personal information and payment details are protected according to our [Privacy Policy]. We do not sell or share your personal information with third parties except as necessary to fulfill your order (shipping address to our 3PL partner) or as required by law.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Athlexa is not responsible for the content, privacy practices, or terms of service of any third-party sites. Clicking on external links is at your own risk.
Product Availability
While we strive to maintain accurate inventory information, product availability is subject to change without notice. In the event an item is out of stock after you've placed an order, we will notify you promptly and offer a full refund or alternative solution.
Pricing & Promotions
- All prices are in USD unless otherwise stated
- Promotional offers and discounts are subject to terms and conditions specified at the time of the offer
- We reserve the right to modify prices at any time without prior notice
- Pricing errors on our website will be corrected, and you will be notified if it affects your order
Contact Information
For any questions, concerns, or issues related to:
- Order fulfillment and shipping
- Refunds and returns
- Product quality or defects
- Medical or safety questions
- General customer support
Please contact us at:
📧 Email: support@tryathlexa.com
⏰ Response Time: Within 24 hours (Monday-Friday)
Governing Law
These disclaimers and all matters relating to your use of this website and purchase of products shall be governed by the laws of [Your State/Country], without regard to conflict of law provisions.
Changes to This Disclaimer
Athlexa reserves the right to update or modify this disclaimer at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of our website and products after changes constitutes acceptance of the updated terms.
Acceptance of Terms
By making a purchase from Athlexa or using our website, you acknowledge that you have read, understood, and agree to this disclaimer and all associated terms.
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